P.S. Floral Design are committed to providing the best quality flowers and customer services. Due to the service-based nature of our business, and selling predominantly perishable goods we are not required to provide a refund if you change your mind about the products and services you have asked for.
For our floral goods, we will only consider a refund or part-refund if below situation occurs:
For our non-floral goods, if the goods are in a faulty or damaged condition, you are entitled to exchange, or refund within 24 hours. We cannot refund where the recipient has decided they no longer rquire the product, or you have changed your mind.
If for any reason an order needs to be cancelled, please contact us as soon as possible.
Cancellations are subject to the following conditions:
Please retain your receipts as proof of purchase.
P.S. Floral Design Pty Ltd
ABN 41 164 894 544
17 Cooper St, Surry Hills, NSW 2010